Discover FestiCiné

Customer Support

At your service

Our team is here to help you get a better grip of FestiCiné at every stage of your project!

We propose several Customer Support's options by phone, email or onsite directly by your side. 

Our aim: for you to make the best of FestiCiné 

“ In any case, Antoine
has the patience of a Saint ”

3:07 pm
August 1st, 2018

CAROLINE SANTIARD
ARP Cultural actions supervisor

How Does It Work?

Once FestiCiné chosen, your team benefits from a training provided by our Customer Relations' manager.

Later on, we remain at your disposal to answer your requests and questions either by phone, email or Skype according to your subscription's options.

Our team digital support runs from Monday to Friday from 10 am to 6 pm (French time).

 

By phone

By e-mail

By Skype

In-person

STANDARD version
Training
Help files
PRO version
Training
Help files
Dematerialized customer support

 

Personalized & additional support possible based on estimate


What our customer support means too

A customized feedback after each of your editions in order to better identify your expectations, needs and ambitions for your event.

But also the presence of our team on film festivals and market industries to meet you and strenghten our exchanges.

 

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